Shipping policy
Moonform Shipping Policy
At Moonform, we carefully prepare each order to ensure your pieces arrive safely and beautifully packaged.
Processing Time
Orders are processed within 1–3 business days after purchase.
During high-demand periods, processing may take slightly longer. Customers will be notified if delays occur.
Shipping Times
Estimated delivery times:
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United States: 3–7 business days
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International: 7–14 business days
Shipping times may vary depending on location and carrier delays.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Address
Please ensure that your shipping address is correct at checkout. Moonform is not responsible for packages lost due to incorrect address information provided by the customer.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at:
Our team will do our best to assist you.